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Shipping 

 

Shipping Information - Shipping to the U.S. 

YIYITONLINE offers free shipping to the U.S. on all orders $35 and up. For all other orders, we offer $5 flat rate shipping.

We ship using FedEx Express (2 business days from order shipment date) and FedEx Ground (3-5 business days from order shipment date).

Shipping Information

                                                                               

 Order Subtotal                 Standard Shipping                       Expedited Shipping

 $0 - $34.99                                     $5                                                           $15

 $35 - $74.99                                Free                                                          $10

 $75+                                               Free                                                         Free

We are currently unable to ship to P.O. boxes. Orders to APO/FPO addresses and U.S. territories ship via USPS with 10-15 day shipping or faster.

Shipping Address

Please accurately provide your address and remember to spell out the destination city. Abbreviations, misspellings, and typos can result in delayed delivery.

Change your shipping address after placing orders

If you've realized you made an error with your shipping address after placing your order, please contact us by email (info@yiyitonline.com) or live chat right away so we may help adjust this before your order ships.

Ship to multiple address

Shipping to multiple addresses in one order is not currently supported. To ship to multiple locations, please place separate orders with the desired shipping addresses. Please note, shipping fees and taxes (if applicable) will apply to each separate order.

Combine orders

Unfortunately, you cannot combine your orders. To combine orders, you need to cancel your order first and place a new order again.

Delivery status

When you place an order you will get a confirmation email once the order is confirmed. Once the order has been handed over to our shipping courier, you will get a shipped email, which includes the shipping carrier, tracking number, and a link to track the order status.

You can also find tracking number by logging in to your account and navigating to "Your Account" > “Order History”.

Not receiving orders

Please check the delivery status on the courier’s tracking site. If the status is DELIVERED but you have not received your order, or any other problem has occurred, please contact us right away.

Shipping & Packaging

Our Fulfillment Teams thoughtfully wrap and securely pack your products to ensure they arrive quickly and safely. For orders shipped to third party or freight shipping companies, we are not liable for late deliveries or items that may arrive missing or damaged.

Email info@yiyitonline.com if you have any questions about when your order will arrive.

 
 
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